Returns & Exchanges

At TTRacing, we are committed to your comfort and satisfaction. If you are not completely happy with your purchase, you can return or exchange your product within 14 days of delivery provided it is in its original condition.

1

Submit a Request

Contact our support team via our official portal with your order number and photos of the item to initiate the return process.

2

Wait for Approval

Our quality assurance team will review your request within 48 hours to ensure the item meets our return eligibility criteria.

3

Pack and Ship

Securely pack the item in its original box with all tools and manuals included, then ship it to our designated regional warehouse.

4

Receive Refund

Once our technicians inspect the returned unit, your refund will be processed back to your original payment method within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing