Frequently Asked Questions
Everything you need to know about your TTRacing experience
What is the weight capacity of TTRacing gaming chairs?
Our chairs are engineered for durability, with weight capacities ranging from 120kg to 150kg depending on the specific series, such as the Duo V4 or Maxx models.
How long does shipping take for home delivery?
Orders are typically processed within 24-48 hours. Domestic delivery usually takes 3-5 business days, while international shipping varies by location.
What kind of warranty comes with my purchase?
We provide a comprehensive 2-year warranty that covers structural defects in the frame, tilt mechanism, and gas lift components to ensure long-term comfort.
Is the assembly process difficult?
Not at all. Each chair comes with a detailed instruction manual and a tool kit. Most users complete the assembly within 20 to 30 minutes.
What is your return policy for home office furniture?
We offer a 7-day return policy for unused items in their original packaging if you are not completely satisfied with your purchase.
Do you offer installment payment plans?
Yes, we partner with several payment providers to offer 0% interest installment plans, allowing you to upgrade your setup now and pay over time.